Practice Essentials

Your Practice. Our Infrastructure.

20% standard / 15% high volume

For clinicians who manage their own referrals, inquiries and scheduling, with access to Pacific Neurocounseling’s established systems, insurance administration and comprehensive billing.

Established Practice Infrastructure

• Jane EHR and practice management infrastructure
• EHR setup, orientation, training and technical assistance
• Secure client portal, telehealth, appointment reminders and intake forms
• Clinical assessment and documentation templates
• AI-assisted documentation tools, where available and appropriately configured

Insurance Contracting and Credentialing

• Access to applicable group insurance contracts, subject to payer eligibility and approval
• Credentialing, enrollment coordination and payer directory maintenance
• Coordination of approved supervisory billing arrangements when permitted

Comprehensive Revenue Cycle Management

• Insurance eligibility and benefits verification to support accurate billing
• Electronic claims submission and claim-status tracking
• Payment posting, reconciliation and rejected-claim corrections
• Denial management, appeals and insurance follow-up
• Coordination of benefits and secondary claims
• Accounts receivable monitoring and outstanding claim follow-up
• Patient statements, payment processing and collections follow-up
• Payment plan administration and recoupment/dispute coordination

Business Development & Practice Coaching

• Basic coaching on the steps involved in starting or transitioning into independent practice
• Guidance on organizing business operations and administrative workflows
• Education about common private-practice business considerations and resources

Practice Onboarding and Ongoing Support

• Initial practice systems orientation and established workflow guidance
• Billing-related troubleshooting and ongoing technical support

Scope and responsibilities: Clinician manages marketing, referral development, new-client inquiries, intake communication, initial and ongoing scheduling. No website profile, practice-managed intake, active advertising, office space or supervision included.

Practice Plus

Professional Visibility. A Front Desk for New Clients.

30% standard / 25% high volume

Everything in Practice Essentials, plus passive exposure through Pacific’s established online presence and administrative support for prospective clients who request the clinician.

Professional Visibility & Passive Marketing Exposure

• Professional clinician profile on Pacific’s website
• Visibility through applicable provider directories and existing practice marketing channels
• Opportunity to receive inquiries from prospective clients who specifically request the clinician
• No guaranteed referral volume, dedicated advertising or active caseload-building campaign

New-Client Front Desk & Intake Coordination

• Administrative response to new-client calls and emails requesting the clinician
• Collection of necessary contact and insurance information
• Coordination and follow-up on intake paperwork and forms
• Initial appointment scheduling and appointment instructions
• Assistance rescheduling the first appointment before care is established, when needed

After the Initial Appointment

• Clinician manages recurring visits, future bookings, cancellations and rescheduling
• Clients are directed to contact the clinician directly for subsequent scheduling

Scope and responsibilities: Includes all Essentials services. Clinician remains responsible for developing referral sources and managing ongoing scheduling. Active paid advertising and eligible office space are not included.

Practice Growth

Active Marketing. Ongoing Administrative Support.

40% standard / 35% high volume

Everything in Practice Plus, with active efforts to develop the clinician’s caseload and ongoing scheduling assistance.

Active Marketing & Caseload Development

• Targeted advertising and active practice marketing efforts
• Referral outreach and caseload development support
• New-client inquiries and intake coordination
• No guarantee of a particular number of referrals or completed appointments

Ongoing Administrative Scheduling

• Initial and ongoing appointment scheduling and coordination
• Recurring appointments, scheduling changes and cancellation-related administrative assistance
• Continued front-desk support for established clients

Eligible Shared Office Space

• Access to shared furnished office space where offered and subject to availability, utilization and written eligibility terms

Scope and responsibilities: Includes all Essentials and Plus services. Clinical supervision is separately billed when applicable.